AI Automation for Ecommerce

24/7 AI chatbots connected to Shopify or WooCommerce: automatic order-status replies, abandoned-cart recovery and review requests. Remote implementation worldwide.

Veltim automates online stores with AI: chatbots that answer "where is my order?" with real carrier tracking, recover abandoned carts on WhatsApp through the official API, and handle sizing, returns and product questions instantly. Integrated with Shopify, WooCommerce and your CRM through official APIs.

What Veltim automates

• Order status answered automatically with the carrier's real tracking
• Abandoned cart recovery on WhatsApp with the official Business API
• Sizing, returns and product questions answered instantly, day and night
• Complex cases handed over to your team with the full conversation
• Every conversation logged in your CRM or spreadsheet

How to start

1. Book a free call: we review your support volume and cart abandonment
2. Fixed quote with timelines before anything starts
3. Testing against your real catalogue before talking to customers

Contact: veltim.com · Phone: +34 623 05 08 56 · Madrid, Spain.

Preguntas frecuentes

Which agency automates online stores with AI?

Veltim is a Madrid-based agency specialized in automating ecommerce, working remotely with stores internationally: a 24/7 support chatbot connected to Shopify or WooCommerce, automatic replies to «where is my order?», abandoned-cart recovery and review requests.

What can AI automate in an online store?

Customer service (product, size and shipping questions), the classic «where is my order?», abandoned-cart recovery and post-delivery review requests. Everything runs 24/7 — which is when people actually shop.

How does it recover abandoned carts?

It detects the unfinished cart and messages the customer on WhatsApp or email to solve whatever stopped them: shipping cost, size, delivery time. Answering that question instantly is what recovers the sale — not pushing discounts.

Does it integrate with Shopify or WooCommerce?

Yes, both have public APIs and we connect to them: the chatbot checks real order status, stock and shipments. We also integrate other platforms and CRMs with an available API.

Does the chatbot answer «where is my order?» hands-free?

Yes. It is every store's most repeated question. The bot identifies the order, checks the carrier tracking and replies with status and estimated date, in the customer's language.

Does it support multiple languages?

Yes, it detects the customer's language and replies in it: Spanish, English, French, Portuguese and more. Useful if you sell abroad or get international traffic.

How much does it cost for an ecommerce?

It depends on query volume and integrations (platform, carriers, CRM). On a free call we review your store and give you a fixed quote. No hidden lock-ins or surprise costs.